shipping policy

1. Order Processing

We aim to process orders within 1 – 2 business days of receiving them or on the availability of Medicine. You will receive an order confirmation email once your order is placed.

2. Shipping Methods

We offer various shipping methods with estimated delivery times displayed at checkout. These estimates are not guaranteed and may vary depending on your location and other factors.

3. Shipping Costs

Shipping costs are calculated based on your order weight, destination, and chosen shipping method. We may offer free shipping for orders above a certain amount. The exact shipping cost will be displayed at checkout before you confirm your order.

4. Tracking Your Order

You will receive a shipping confirmation email with tracking information once your order ships. You can track your order status online through our website or the carrier’s website.

5. Delivery

We are not responsible for delays caused by carriers or unforeseen circumstances (e.g., bad weather, natural disasters). We will do our best to notify you of any significant delays in your order shipment.

6. Lost or Damaged Packages

Please contact Dawamart.in customer service immediately if you do not receive your package within a reasonable timeframe or if it arrives damaged. We will work with the carrier to investigate the issue and find a resolution.

7. Order Changes

We strive to process orders quickly. Once your order is placed, we may not be able to make any changes to it. However, you can contact us immediately to see if a change is possible.